Reports and Insight
Use the filtered search to find key research reports and insight articles on a variety of topics.
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UK benefit uptake among blind and partially sighted people
This new research shows a substantial deficit in the take-up of disability benefits among people who are registered blind or partially sighted due to multiple barriers, including poor communication and the challenge of getting to face-to-face appointments. Around one in four blind and partially sighted people (83,000) in the UK are not getting disability benefits they are entitled to.
Voice of the customer: BPSP's experiences and perceptions of technology
This report is part of our Voice of the Customer research programme, which consists of a regular survey and series of focus groups with around 400 blind and partially sighted people. This report looks at experiences and perceptions of technology.
Voice of the customer: The emotional impact of sight loss
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. This report covers blind and partially sighted people’s experiences and perspectives of mental wellbeing, what they need from professionals and support services, and the strategies they use to maintain good mental health.
Voice of the customer report: Finance and cost of living
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover blind and partially sighted people’s experience of finance services and the impact of the cost of living crisis.
Voice of the customer report: Eye care pathway part 2
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover the eye care pathway and trends observed from doing one year of our tracker survey.
Voice of the customer report: Travel and transport
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover blind and partially sighted people’s experience of travel and getting around.
Voice of the customer report: Utilities and Technology
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover VI people’s experiences with Utility providers, and the benefits and barriers to using technology.
Voice of the customer report: Physical activity and Emerging from lockdown
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover lower physical activity levels and concerns around post-pandemic navigation.
Voice of the customer report 1
Insights into the lives of blind and partially sighted people in the UK and the issues that matter most to them. Key insights cover the negative impact of lockdown, the persistence of cliché and the potential for technology to change lives. First in a quarterly series.
Voice of the customer report: Eye care pathway part 1
Key insights cover blind and partially sighted people’s experience of the eye care pathway – from diagnosis through to care and support, as well as their experiences with e-scooters.
