Sightline Directory content information

About Sightline

Sightline is an online directory of services and organisations that help blind and partially sighted people in the UK. The directory is maintained by RNIB.

Accuracy

We do our best to ensure that information in the directory is relevant, complete and up-to-date.

If you think that we’re missing an entry, or that an entry is incorrect you can add or amend an organisation.

Using Sightline

Sightline lets you search for specific organisations, or for kinds of services.

You can put in your location (the name of a place or a postcode) to find services and organisations near you.

Content standards

Your content must not:

• Contain any material which constitutes or encourages conduct that could be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law
• Contain any material which is defamatory
• Contain any material which is obscene or offensive
• Infringe any copyright, database rights, trade mark or other intellectual property right or other right of any other person
• Be likely to deceive any person
• Be made in breach of any legal duty owed to a third party such as a contractual duty or obligation of confidentiality
• Be likely to harass, upset, embarrass, alarm or annoy any other person
• Be likely to disrupt Sightline in any way
• Give the impression it emanates from the Sightline team or employees of RNIB Group where this is not the case
• Advocate, promote or assist any unlawful act, for example copyright, trade mark infringement, or computer misuse for reviews

Inclusion policy

Sightline is a specialist directory of organisations and services:

• That people affected by sight loss (including friends, family and carers) are likely to need and use as a result of someone having sight loss
• Or whose main focus is helping people with sight loss or disability – particularly organisations of or for blind and partially sighted people
• Or whose work is relevant to RNIB's strategy.

Because it is a specialist directory, we do not usually include mainstream organisations.

Organisations must have one of the following methods of contact available to members of the public: a telephone number to call, an email address, a postal address, or a contact form on their website.

With the exception of Social Services and local societies, if a list or database of certain types of organisations exists elsewhere then we prefer to link to that list or database rather than have Sightline repeat all the records in it. This will prevent duplication of effort and recognises the accuracy of the original list.

Examples of organisations that we do and don't include

The following types of organisation are included in the Sightline Directory

• Local societies (independent charities around the UK that offer support and advice to people)
• Sensory Impairment Teams (specialist teams within Social Services) or details of first contact teams if referrals must go through them
• Registered charities that offer support for people with specific eye conditions and relevant health conditions
• National disability organisations for different aspects of life (such as deafblindness, education, parenting, sports and leisure)
• National support organisations for people affected by sight loss
• National professional bodies
• Official UK distributors for key assistive technology products
• Major suppliers of a product or products specifically designed or adapted for use by blind and partially sighted people
• Partners, suppliers and distributors for RNIB (if not already covered by the above)
• Eye hospitals and clinics that provide medically approved treatments for eye conditions
• Specialist educational establishments
• Local authority teams offering support to blind and partially sighted students and their families
• Specialist leisure providers.

The following types of organisation are excluded from the Sightline Directory:

• Organisations other than eye hospitals that provide treatments for eye conditions
• Manufacturers of nutritional supplements
• Private care or rehabilitation (even if free to the customer – we encourage customers to ask Social Services or local brokerage services for recommended services)
• Organisations providing eye tests and eye health care in the home (even if free to the customer – we encourage customers to contact their existing optometrist or their local Primary Care Trust who keep a list of optometrists in the area who provide home visits and should be able to provide their details).

Outside the UK

Sightline only contains details of services and organisations in the UK.

Linking to Sightline from your website, newsletter or article

Please feel free to link to Sightline! You could use the following line of text to link to us and describe what Sightline does:

'Search the Sightline Directory to find services and organisations that help blind and partially sighted people in the UK'.

Please email [email protected] if you would like any further information for your newsletter or article.