South Western Railway Travel Assistance Team

Operates across the South and South West of England, including routes through Hampshire, Surrey, Dorset, Wiltshire, Berkshire, Devon, Somerset, and Greater London

The travel assistance team provides assistance to blind or partially sighted passengers using their rail service. Assistance may include helping to arrange travel; guidance at stations; help boarding or alighting the train; carrying light luggage; arranging help at your destination station and priority seating.

Contact the travel assistance team for a full explanation of services offered and to arrange assistance in advance of travelling.