East Midlands Trains Travel Assistance Team

Operates between London and key stations throughout the East Midlands. The travel assistance team provides assistance to blind or partially sighted passengers using their rail service. Assistance may include helping to arrange travel, including purchasing the right ticket for your journey; guidance at stations; help boarding or alighting the train; carrying light luggage; arranging help at your destination station and priority seating.

You can also book assistance by completing an online form at the following link:
https://www.eastmidlandstrains.co.uk/information/contact-us/?id=1229#contact

Contact the travel assistance team for a full explanation of services offered and to arrange assistance in advance of travelling.