CrossCountry Travel Assistance Team
The travel assistance team provides assistance to blind or partially sighted passengers using their rail service. Assistance may include helping to arrange travel; guidance at stations; help boarding or alighting the train; carrying light luggage; arranging help at your destination station and priority seating.
Please try and give 24 hours notice before you intend to travel.
Services offered
- Travel assistance
Contact details
- Address:
- 5th Floor, Cannon House, 18 The Priory Queensway, Birmingham, B4 6BS
- Phone:
- 0800 030 9224 or 0844 811 0126
- Email:
- [email protected]
- Web:
- https://www.crosscountrytrains.co.uk/customer-service/travel-assistance
Opening times
- Monday:
- 8am - 8pm
- Tuesday:
- 8am - 8pm
- Wednesday:
- 8am - 8pm
- Thursday:
- 8am - 8pm
- Friday:
- 8am - 8pm
- Saturday:
- 8am - 8pm
- Sunday:
- 8am - 8pm
This organisation was verified on 30 October 2023
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