Arriva Trains Wales Travel Assistance Team
Operates throughout Wales.
The travel assistance team provides assistance to blind or partially sighted passengers using their rail service. Assistance may include helping to arrange travel; guidance at stations; help boarding or alighting the train; carrying light luggage; arranging help at your destination station and priority seating.
Contact the travel assistance team for a full explanation of services offered and to arrange assistance in advance of travelling.
Services offered
- Travel assistance
Contact details
- Address:
- St Mary’s House, 47 Penarth Road, Cardiff, CF10 5DJ
- Phone:
- 0333 005 0501 or 0845 758 5469
- Web:
- https://www.arrivatrainswales.co.uk/AssistedTravel/
Opening times
- Monday:
- 8am - 8pm
- Tuesday:
- 8am - 8pm
- Wednesday:
- 8am - 8pm
- Thursday:
- 8am - 8pm
- Friday:
- 8am - 8pm
- Saturday:
- 8am - 8pm
- Sunday:
- 8am - 8pm
This organisation was verified on 15 February 2023
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