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Finding the right RNIB services for your patients

A white woman with shoulder length brown hair, wearing a turquoise high neck knitted jumper, sits at a desk and talks to someone. Only the back of the person she is talking to is visible.

There are many ways that RNIB can help you support your patients who are experiencing sight problems or sight loss through our services, products, training, and information. Read more below to find the right service for your patients.

Patient information

If your patient has recently been diagnosed with a sight condition, our guide on coming to terms with sight loss has a wealth of information and advice on how to help. Our eye health section also provides detailed information about specific eye conditions.

Support and advice

The RNIB Helpline can provide your patient with a direct line to the support, advice and products they need to remain independent. Our specialist advice workers will spend time with your patient over the phone, making sure the support they give is right for them. They'll also call back a few weeks later to find out how they're getting on and what else we can do to help. Our Helpline can be reached by calling 0303 123 9999 or emailing [email protected].

Your patient could also join one of our free and informal Living Well with Sight Loss courses or become a member of one of our community Facebook groups, where they can meet others in similar situations, get practical advice and share experiences.

Products and publications

Our online shop sells thousands of products and publications that help blind and partially sighted people live independently. Your patient can browse, search and buy from our full range online for delivery straight to their door. They can also read product instructions online before they add the item to their shopping basket. Alternatively products can be purchased from our Helpline by calling 0303 123 9999 or emailing [email protected].