Support and guidance for eye clinic staff
A man having an eye test. He has a focused expression, grey hair and a grey beard and is wearing a pale orange coloured polo shirt. An optician, standing to the left, shines a light from a small torch into his eyes. The optician is looking at the man’s eyes. Behind them is a plain white wall.
Understandably, the emotional and practical impact of changes to eyesight can be overwhelming for eye clinic patients. That's why it's important that eye clinic staff and volunteers are knowledgeable on how to support people coping with sight loss, as well as being able to provide practical information, emotional support and signpost other services.
How RNIB can support you
We want to help you in your role by providing the latest guidance and information to support you. This includes:
- Certification and Registration guidance
- Quality standards
- Good practice guidance
- Information on the Low Vision Services Assessment Framework
- How to set up a sight loss adviser service in your area
We also run a variety of courses and networks to support the development of the ECLO and other early intervention roles, and connect them to like-minded peers across England. Join our training events and networks now!
Working with Eye Care Liaison Officers (ECLOs)
Having an Eye Care Liaison Officer (formerly known as Eye Clinic Liaison Officers) is one of the most effective ways of supporting patients in eye clinics. ECLOs are key in helping patients understand the impact of their diagnosis and providing them with emotional and practical support. Find out more about ECLOs role, the benefits of having an ECLO and where your nearest ECLO is based.
Sight loss: What we needed to know
Download this helpful information guide put together by people who've experienced losing their sight and published by a range of organisations that support people with sight loss.