Anyone who is 16 or over and affected by sight loss can part. You can sign up using your email address, or if you would prefer to complete the survey over the phone, please ring our Helpline on 0303 123 9999.
FAQs – Connect Voices Tracker survey
Answers to frequently asked questions about the Connect Voices Tracker Survey
Our Connect Voices Tracker survey is a way of putting blind and partially sighted people at the centre of the work RNIB does, helping to shape and direct its activities on a regular basis.
Below is a list of Frequently Asked Questions (FAQs) about the survey and its associated survey panel, which you can join with this online form, or by ringing our Helpline on 0303 123 9999.
Read the full terms and conditions for the Connect Voices Tracker survey.
No, we want to hear from everyone, so anyone with sight loss will be welcomed on to the panel.
This is a special opportunity and represents a significant development in our approach to putting the voice of people with sight loss at the centre of what we do, helping to shape and direct our work on an ongoing basis.
We will use what people tell us to help identify the key challenges blind and partially sighted people are experiencing, to improve the support we provide and direct work to influence society on issues that really matter to blind and partially sighted people.
Each survey should take between 10 and 20 minutes to complete.
By joining the survey panel, you can take part in as many or as few Connect Voices Tracker surveys as you want throughout the year.
For those completing online, the survey has been produced in Survey Monkey and the sign-up form in Microsoft Forms. Both have been tested and should be fully accessible and compatible with access technology such as screen readers. It you have any issues we welcome feedback at [email protected].
Your personal details (name, and either email or phone number) will be stored on RNIB’s internal systems and we will only use them to contact you about this survey. We are committed to protecting your privacy and want to assure you that your personal information is safe with us. For more information, please read our privacy policy. All of the results from the surveys will be anonymised.
We want to hear your views too, but this panel is aimed only at those people with direct experience of sight loss. For more information about how you could share your views in different ways please email [email protected].
You can cancel membership at any time by emailing [email protected].
If you have a query about the survey, please get in touch with us at [email protected].
For all other queries, our Helpline has advice and information to help you face the future with confidence. Call us on 0303 123 9999 (8am-8pm weekdays).
- The Connect Voices Tracker survey panel is open to any individual aged 16 years or over with sight loss and with a unique email address or phone number, depending on contact preference. Participants of the research panel will be invited to complete a survey, with the aim being that the information provided will enable RNIB to better understand the key challenges facing blind and partially sighted people.
- As part of the recruitment process, some personal information including, but not limited to, your name, contact details and communication preferences will be stored as part of our initial contact process with you regarding the survey, whether this be by email, phone, newsletter, website or any other means of communication.
- You will be invited to take part in this Connect Voices Tracker survey four times a year. At the survey stage of the process, we will ask you to share various personal information and experiences with the charity.
- Participation is entirely voluntary. Members of the panel can choose not to participate in any survey they are invited to take part in.
- All responses to surveys will be anonymous and treated as confidential. All reporting of results will be anonymous.
- Any information you provide will be used for research purposes only, and not for fundraising or marketing activity directed at you.
- By agreeing to join the panel you agree that RNIB can use results of research exercises to support the development and improvement of our products and services.
- Members of the panel will be updated on the outcome of the research activities, via email or phone.
- You can decide to cancel membership of the panel at any time by emailing [email protected].
- We are committed to protecting your privacy and want to assure you that your personal information is safe with us. For more information on the personal information that we collect, the protections in place and your rights in respect of your personal information, please read our privacy policy.
- If you wish to make a complaint about our use of your personal data, please contact our Data Protection Compliance Officer, email [email protected]. Further contact details can be found in our privacy notice.
- RNIB reserves the right to suspend or amend the research panel at any time if it becomes necessary to do so.
- Members are deemed to have accepted and agreed to these terms and conditions on joining the panel.
