Counselling Team Admin Assistant (Volunteer)
About this opportunity
Opportunity ID
OPP-100219
Opportunity type
Administration
Description
Our Sight Loss Counselling team provides counselling and information over the phone and online to people who are impacted by sight loss. Our client group is diverse, with the majority of clients being over the age of 50. We also offer our service to children and young people, run training workshops on Sight Loss Counselling and facilitate short-term support groups for people with sight loss and their friends and families.
In this role you will be the first point of contact for all incoming clients and you’ll provide service information in a timely, efficient, and sensitive manner. You will be liaising between counsellors and clients and will carry out a range of admin duties and ensure client confidentiality. You may have the opportunity to contribute to the development of administrative systems.
How often will I be needed?
- 1 Days per Week
Key requirements
- One reference
Location
Region
- East of England, Wales, South West, Yorkshire and the Humber, Northern Ireland, West Midlands, East Midlands, Greater London, Scotland, South East, North West, North East
Home based
- This role is home based
Additional location information
-
This is a home based role to be carried out on a weekday between 9am and 5pm.
Who this opportunity will suit
Minimum age
- You must be at least 18 years old to apply
What skills and experience are needed?
- Ability to understand the importance of confidentiality
- Good verbal and written communication skills
- Experience of providing administrative support within an office environment and using administrative systems and procedures
- Experience of using Microsoft Office packages
- Experience of data management/ CRM systems.