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Eye care: information, advice and support by email

Use the form below to help us answer any questions or concerns you might have about living with an eye condition or supporting someone else who has one.

Professionals

Use our separate referral form.

We aim to email you back within 2 working days.

Other easy ways to get in touch

● Call our Helpline on 0303 123 9999

● Say “Alexa, call RNIB Helpline.”

● Use our general enquiry form for non-eye-care-related questions or feedback

Fields marked * are required.

Your details

Enter a UK phone number (e.g. 0121 234 5678) or a number with an international call prefix.
Date of birth (optional)

We use this information to signpost to local services in your area.

This helps to understand how we can better support you.

Your enquiry

What is your enquiry about? * Please select all relevant options.

Please explain as fully as possible to help our team offer the right information, advice and support.

Can we keep you up to date?

We seek to create a more inclusive world for blind and partially sighted people, and this begins with being there for anyone affected by sight loss. We’ll use the information you provide to send you occasional updates by post or phone about the support we offer that you’ll hopefully find useful, and share all the ways you can engage with and support our work.

Are you happy to hear from us by email and text?

We promise to keep your details safe and never sell or swap them with anyone. Our privacy policy explains how we use your personal information. You can also opt out if you don't want to hear from us by post and phone, or change your mind about how we contact you.

You can also email [email protected], call 0303 123 9999 or write to us at RNIB, The Grimaldi Building, 154a Pentonville Road, London, N1 9JE.

We are committed to protecting your privacy and want to assure you that your personal information is safe with us. For more information, please read our privacy policy. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.