Ophthalmology charge nurse, Betty Williamson is set to receive a British Empire Medal for services to ophthalmology. She talks about her career.
When did you know you wanted a career in nursing?
This was my goal all the way through high school.
Tell us about your career.
I started my enrolled nurse training in 1971 at Peel Hospital which was the predecessor to Borders General Hospital (BGH) in south east Scotland. I was an enrolled nurse and worked in all areas of the hospital until my children were old enough to enable me to move on to further studies. I moved into ophthalmology in 1995 when I soon realised that this was the specialty for me. I have been an ophthalmology charge nurse for the past seven years.
What does your role entail?
Communication is an integral part of my role and I am aware of possible barriers to communication for people such as those with sight loss and deafblind people.
I represent the service in discussions and propose areas for development in practice. I continually monitor quality, ensuring a safe and effective practice by evaluating the patient journey through observation and audit. I also discuss solutions and improvements with management.
I act as a role model at all times in the department, support the other team members and act as advocate for visually impaired people. I also promote an anti-discriminatory approach to all users of the department and advocate person-centred care.
What qualities do you think you need to be a great nurse?
Excellent communication, listening skills, compassion, empathy and being a multitasker.
What is the best thing about your job?
Being able to make a difference to someone's life by being involved in the process of preserving or improving vision.
What is the worst thing about your job?
I think any circumstances beyond one's control.
What advice would you give someone who wanted to follow your career path?
Once the decision is made on which path you want to take, stay focused and always deliver the best possible care.
You were in the New Year's Honours List. How does this make you feel?
Excited, surprised, humbled. I could not believe that I had been nominated for this award, for just doing my job.
Article published in NB magazine March 2013.